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Privacy Policy

Overview

Magna Pacific ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with us through our website, forms, messaging channels, and booking process.

What information we collect

We may collect the following categories of personal information:

  • Identity and contact details: name, email address, phone number, and messaging handles.

  • Booking and stay details: requested dates, group size, villa preference, and other trip details you share.

  • Payment-related details: billing details processed by our payment providers (we do not store full payment card numbers).

  • Device and usage information: IP address, browser type, pages visited, and similar analytics data.

How we collect information

We collect personal information when you:

  • Submit an inquiry or request availability.

  • Message us on platforms such as Instagram, WhatsApp, Messenger, or email.

  • Complete a form on our website.

  • Book a stay, request concierge support, or communicate during planning.

  • Browse our site (via cookies and similar technologies).

Why we use your information

We use personal information to:

  • Respond to inquiries and confirm availability.

  • Provide concierge planning and coordinate your stay.

  • Process bookings and payments.

  • Send service updates related to your inquiry or reservation.

  • Improve our website and guest experience.

  • Comply with legal obligations and enforce agreements.

How we store, share, and disclose information

  • We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required by law.

  • We may share information with trusted service providers who help us operate (for example, hosting providers, analytics tools, and payment processors).

  • We may disclose information if required to comply with a legal obligation or to protect our rights, guests, and operations.

  • We do not sell personal information.

Cookies and tracking tools

Our site may use cookies and similar technologies to support essential site functionality, understand traffic, and improve performance. Third-party services (such as analytics tools or embedded content) may place their own cookies and have their own privacy policies.

How you can withdraw consent or request changes

You can request to access, correct, or delete your personal information, or withdraw consent where applicable, by contacting us using the details below.

Privacy policy updates

We may update this Privacy Policy from time to time. We will post the latest version on this page and update the "Last updated" date.

Last updated: March 19, 2026

Contact

For privacy questions or requests, contact:

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